Jason Miller ("I," "me," or "my") is a licensed Florida Real Estate Broker Associate (License No. BK3483670) affiliated with Coastal Realty Services, operating the website 30northrealestate.com. This Privacy Policy explains how I collect, use, and protect your personal information when you visit 30northrealestate.com or interact with my services.

Information I Collect

Information you provide directly

  • Contact information: name, email address, phone number, mailing address
  • Property preferences: budget range, desired location, property type, timeframe, buyer/seller status
  • Search criteria: neighborhoods, property features, price ranges you search for
  • Communications: notes from our conversations, emails, text messages, and phone calls
  • Lead form submissions: information you submit through contact forms, lead magnets, or property inquiry forms

Information collected automatically

  • Website usage data: pages visited, properties viewed, time spent on pages, search queries
  • Device and browser information: browser type, operating system, screen resolution
  • Analytics data: I use Google Analytics 4 (GA4) to understand how visitors use my site
  • Cookies and similar technologies: used to remember preferences and measure traffic

Information from public records

  • Property records: ownership data, assessed values, tax records, sale history from public county records
  • Court records: publicly available court filings
  • Identity verification: name, address, and phone number cross-referencing from public data sources

How I Use Your Information

I use your personal information to:

  • Respond to your inquiries and provide real estate services
  • Match you with properties that fit your criteria
  • Send you property recommendations, market updates, and newsletters (if you have consented)
  • Contact you by phone, text, or email about properties and services (only with your consent)
  • Compile a client profile to better serve your real estate needs
  • Score and prioritize leads based on engagement and profile data
  • Conduct pre-call research using public records to prepare for our conversations
  • Comply with legal obligations and prevent fraud

Legal Basis for Processing

I process your personal information based on:

  • Your consent (for marketing communications)
  • My legitimate business interest in providing real estate services
  • Compliance with legal obligations (GLBA, FIPA, Florida real estate regulations)
  • Performance of a contract (when representing you in a transaction)

Communication Consent

Text Messages

I will only send you marketing text messages if you have explicitly consented to receive them. You can opt out at any time by replying "STOP" to any text message. Consent must be given directly to Jason Miller and cannot be transferred from another platform.

Phone Calls

I may use an auto-dialer to place calls to you more efficiently. This system dials phone numbers automatically and connects you to a live agent. It does not play pre-recorded messages or use artificial voice. I will only use the auto-dialer if you have provided prior express written consent to receive such calls. Manual calls placed by an agent related to an existing business relationship do not require separate consent.

Email

I may send you email about properties and services if you have an existing business relationship with us. You can unsubscribe from any email by clicking the unsubscribe link. I will process your opt-out request within 10 business days.

Revoking Consent

You can revoke consent for any communication channel at any time:

  • Text: Reply "STOP" to any message
  • Email: Click unsubscribe link in any email
  • All channels: Email me at [email protected] or call 850-217-3772

Cookies and Tracking Technologies

I use the following cookies and tracking technologies:

  • Google Analytics 4: Tracks website usage, page views, and user behavior to improve my site
  • Functional cookies: Remember your preferences (saved searches, favorited properties)
  • No advertising cookies: I do not use third-party advertising cookies or tracking pixels

You can control cookies through your browser settings. Disabling cookies may affect some website features.

Data Sharing

I do not sell your personal information. I may share your information with:

  • Coastal Realty Services: My brokerage, as required for transaction processing
  • Service providers: Email and communication platforms, CRM software, website hosting
  • MLS and real estate professionals: As needed to facilitate transactions
  • Legal authorities: When required by law, court order, or to protect my legal rights

All service providers are bound by confidentiality obligations consistent with the GLBA Safeguards Rule.

Data Retention

I retain your personal information:

  • Active contacts: For the duration of our business relationship plus 7 years
  • Transaction records: 7 years per Florida real estate recordkeeping requirements
  • Marketing data: Until you opt out or request deletion
  • Website analytics: 26 months (Google Analytics default)

You can request deletion of your personal information at any time by contacting me.

Data Security

I protect your personal information through:

  • Encryption: All data transmitted over HTTPS/TLS
  • Access controls: Biometric authentication and password protection
  • Server-side storage: Personal data stored on secured servers, not in client-side code
  • Written Information Security Program: Maintained per GLBA Safeguards Rule requirements
  • Incident response plan: Documented breach response procedures per FIPA requirements
  • Limited access: Only authorized personnel have access to personal data

Your Rights

You have the right to:

  • Access: Request a copy of the personal information I hold about you
  • Correct: Request correction of inaccurate information
  • Delete: Request deletion of your personal information
  • Opt out: Unsubscribe from marketing communications at any time
  • Portability: Request your data in a structured, machine-readable format
  • Object: Object to processing of your personal information for legitimate interests

To exercise any of these rights, contact us at [email protected] or 850-217-3772. I will respond to your request within 30 days.

Children's Privacy

My website and services are not directed to children under 18. I do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact me.

Third-Party Links

My website may contain links to third-party websites (Zillow, Realtor.com, MLS listings). I am not responsible for the privacy practices of these sites. I encourage you to read their privacy policies.

Changes to This Policy

I may update this Privacy Policy from time to time. I will post the updated version on this page with a new "Last updated" date. Material changes will be communicated to you via email if I have your email address.

Contact Us

If you have questions about this Privacy Policy or my data practices:

Jason Miller, Broker Associate
Jason Miller, Broker Associate
Coastal Realty Services
License No. BK3483670
Email: [email protected]
Phone: 850-217-3772
Website: 30northrealestate.com

This Privacy Policy is provided for informational purposes and constitutes my good-faith statement of my data practices. It is not a legal contract and does not create any rights beyond those provided by applicable law.